Last Updated: 17/11/2025
PrimeBoost Agency
Contact: info@primeboost.co.ke

PrimeBoost Agency (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

1.1. Personal Information You Provide

When you interact with PrimeBoost, you may voluntarily provide personal data such as:

• Name

• Email address

• Phone number

• Business name

• Billing information

• Service inquiries or messages

This occurs when you:

• Request a quote

• Submit a contact form

• Request a free audit

• Subscribe to newsletters

• Engage with our services

1.2. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on each page

• Referring website

• Cookies and tracking technologies

This data helps us improve website performance and user experience.

1.3. Cookies & Tracking Technology

We use cookies and similar technologies to:

• Personalize content

• Analyze website traffic

• Retarget ads on platforms like Google, Meta, and LinkedIn

• Improve functionality and performance

You can adjust your browser settings to block cookies, but some features may not work properly.

2. How We Use Your Information

PrimeBoost may use collected information to:

• Provide, maintain, and improve our services

• Respond to inquiries and customer support requests

• Send marketing emails, newsletters, and promotional content

• Analyze website performance and user behavior

• Customize your experience on our website

• Deliver targeted advertising and relevant offers

• Process payments and manage accounts

• Conduct audits, security monitoring, and fraud prevention

We only use your information for purposes allowed by law and relevant to delivering our services.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties only when necessary, including:

3.1. Service Providers

Such as:

• Hosting partners

• Email marketing tools

• Analytics providers (e.g., Google Analytics)

• Payment processors

• Advertising platforms (e.g., Google Ads, Meta Ads)

These partners are required to maintain confidentiality and use the data only for service-related purposes.

3.2. Legal Requirements

We may disclose information if required to:

• Comply with the law

• Respond to government requests

• Protect our rights or defend against legal claims

• Prevent fraud, security breaches, or illegal activity

4. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL encryption

• Secure servers

• Access controls

• Regular monitoring and audits

While we strive for the highest level of protection, no online system is completely secure. You share information with us at your own risk.

5. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purpose it was collected for

• Meet legal or contractual obligations

• Resolve disputes

• Enforce our agreements

Data that is no longer required is securely deleted.

6. Your Rights & Choices

You have the right to:

6.1. Access Your Data

Request a copy of the personal information we hold.

6.2. Correct or Update Data

If your information is inaccurate or outdated, you can request an update.

6.3. Request Deletion

You may request that we delete your personal data unless retention is required by law.

6.4. Opt Out of Marketing

You can unsubscribe from email marketing at any time by clicking the link in our emails or contacting us at info@primeboost.co.ke.

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.
We encourage users to read the privacy policies of any site they visit.

8. Children’s Privacy

PrimeBoost does not knowingly collect personal information from children under 16.
If we become aware of such data, we will delete it immediately.

9. International Data Transfers

If you access our website from outside Kenya, you acknowledge that your information may be transferred, processed, and stored on servers located in other countries that may have different data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a “Last Updated” date.
Continued use of our website after updates means you accept the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

PrimeBoost Agency
Email: info@primeboost.co.ke

We will respond to your inquiry as soon as possible.